Privacy policy Honeyplus.nl
About our privacy policy
Honeyplus.nl cares greatly about your privacy. We exclusively process data that we need for (improving) our services, and carefully handle all information gathered about you and your usage of our services. Your data is not shared with third parties for commercial goals. This privacy policy applies to the use of the website and the services provided by
honeyplus.nl. The starting date for the validity of these terms and conditions is 01/06/2020, with the publication of a new version the validity of all previous versions is canceled. This privacy policy describes what information about you is collected by us, what this data is used for and with whom and under what conditions this data could be shared with
third parties. We also explain to you how we store your data, how we protect your data against misuse and what rights you have regarding the policy, please contact our privacy contact person, you will find the contact
details at the end of our privacy policy.
About our dataprocessing
Below you can read how we process your data, where we save it, what security techniques we use and to whom the data is visible.
Webshopsoftware
WooCommerce
We use webhosting and email services provided by WooCommerce, For our webhosting we use the services of 1eurohosting. Personal data gathered with the use of our website and services is shared with
1eurohosting requires access to these details to offer support. They will not use this data for any other purposes. 1eurohosting has an obligation, based on the agreement we have with them, to take necessary precautions and security measures when it comes to your personal data.
Our webshop has been developed using WooCommerce software, We host our webshop on a server under own management. We have taken
necessary precautions and security measures when it comes to your personal data such as an SSL-encryption and a strong password policy.
E-mail and mailinglists
Mailpoet
For our regular business email, we use the email services of Mailpoet. This party has implemented fitting technical and organisational measures to prevent misuse, loss or corruption of your data. Mailpoet does not
have access to our mailbox and we treat our email-traffic confidentially.
Payment processors
Mollie
For concluding and processing (part of) our payments in our webshop we use the payment provider Mollie. Mollie processes your name, address and residence information. They also process payment information such as your bank account number or credit card number. Mollie has implemented fitting technical and organisational measures to protect your personal data. Mollie retains the right to use your personal (anonymized) information to further improve their services and, within this context, share it with third parties. All the aforementioned guarantees in regard to the protection of your personal data are also applicable to any services by Mollie that uses third parties. Mollie does not store your data any longer than the instalments permitted by the appropriate legal grounds.
Reviews
Strong testimonials
We use Strong testimonials to gather reviews. To leave behind a review you are required to fill in your email address, name and place of residence. Strong testimonials shares certain data with us that is required for us to
match your review to your order. Furthermore, Strong testimonials publishes your name and place of residence on their own website. In some instances, Strong testimonials can contact you to ask you to clarify, elaborate or comment on your review. In case of one of our review requests we share your name and email address with Strong testimonials, they use this information with the sole purpose to invite you to leave behind a review. Strong testimonials has implemented fitting technical and organisational measures to protect your personal data. Strong testimonials retains the right to use your personal information to offer their services and share it with third parties, we have given Strong testimonials permission to do so. All of the aforementioned guarantees in regard to the protection of your personal data are also applicable to any services by Strong testimonials that uses third parties.
Transport and logistics
DHL
If you place an order with us it is our responsibility to have your order successfully delivered to you. For the delivery
we use the services of DHL. For a successful delivery it is important that we share you name, address and residential details with DHL. DHL uses this information with the sole purpose to carry out the agreement of delivery.
In case of DHL hiring subcontractors, they will share said information with these parties.
Accounting and Bookkeeping
Mailpoet
For our accounting, administration and bookkeeping we use the services of Mailpoet. We share your name, address, residential details and general details concerning your order/purchase. This data is used for the
administration of sales invoices. Your personal data is securely sent and stored, honeyplus.nl has implemented fitting technical and organisational measures to protect your personal data against loss or unauthorised use.
honeyplus.nl is obligated to a duty of confidentiality and will treat your data accordingly. Mailpoet does not use your personal data for any other purposes other than those previously described above.
External sales channels
Purpose of data processing
General purpose of data processing
We use your data with the sole purpose of providing you with our services. This means that the goal of processing this data stands in direct relation to the assignment or task that you offer us. We do not use this data for
(addressed) marketing purposes. If you share information with us and we use this information to – not based on a request – contact you at a later time, we will first ask for explicit consent. Your data is not shared with third parties, with any other purpose than to fulfil accountancy and administrative obligations. These third parties are all obligated to a duty of confidentiality based on the agreement we have with them, an oath or legal obligation.
Automatically collected data
Information automatically gathered by our website is processed with the sole purpose of providing you with and/or to further improve our services. This information (for instance your IP address (anonymised), web browser and operating system) is not personal information.
Cooperation in tax and criminal investigation. In some cases, we may be obligated by government to a lawful duty of sharing your information with the purpose of assisting in a fiscal or criminal investigation. In such cases we are forced to comply and assist, but will, based on lawful possibilities, offer objection.
Retention periods
We store your data for as long as you are a client with us. This means that we maintain and keep your client profile until you make it known to us that you no longer desire to use our services. Such a message also functions as a
request to be forgotten. We are required to keep invoices with your (personal) information due to relevant administrative obligations, this information is safely stored for as long as the relevant term for these obligations has not yet passed. Personnel no longer has access to your client profile and any documents made because of your assignment or task.
Your rights
Based on valid Dutch and European law you, as a concerning party, have certain rights when it comes to personal data that is processed by or on behalf of us. Below you may find an explanation of these rights and how you, as a concerning party, can invoke these rights. In principle to prevent abuse we only send invoices and copies of your data to e-mail addresses that you have made known to us. Should you wish to receive this data on another e-mail address or for instance per mail we will ask you to identify yourself accordingly. We maintain an administration of concluded requests, in case of a request to be forgotten we will maintain an administration of anonymised data. You receive all invoices and copies of data in files that are structured in a machine-readable format Based on data classifications that we use within our system. At all times you maintain the right to lodge a complaint with Autoriteit Persoonsgegevens if you suspect that we mistreat or misuse your personal data.
Right of inspection
At all times you maintain the right to view the data we process that has a relation or may be reducible to your person. You may request such a viewing to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved we will send you, via the e-mail address known to us, a copy of all data with an added overview of processors managing this data while also mentioning the categories under which we store this data.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website.
This processor may be obliged to provide access to this data under applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.
Cookies from third parties
In the event that third-party software solutions use cookies, this is stated in this privacy statement.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process data that has already been collected about you, we will inform you by e-mail.
Company details:
H.Josas
Honeyplus.nl
Kvk 78125847
BTW NL003292723B36
+31659311006
info@honeyplus.nl